Ee Cher
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Articles
Recent activity by Ee Cher-
What is the 6-digit PIN used for?
Your 6-digit PIN is a security feature that protects your account and transactions. It is required to authorize actions such as withdrawal requests and sensitive profile changes, ensuring that only...
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Is Paywatch free to use?
You are not charged any fees if you do not make a withdrawal. A fee is only applied for a transaction when you successfully transfer your earned wages. If there is no transaction made, there is no ...
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Are there any fees for requesting a withdrawal transaction?
A small fee of RM 3 is applied to each successful withdrawal to help us maintain the service. To help you get started, we're happy to offer your first withdrawal absolutely free! **Terms and condi...
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How do I change my 6-digit PIN?
To update your 6-digit PIN, simply follow these steps in the Paywatch App: 1. Go to your Profile. 2. Tap on Settings. 3.Choose 'Change 6-digit PIN'. 4. Enter your current 6-digit PIN. 5. Input yo...
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How do I make a claim?
You should inform us as soon as you can in the event of a claim. Please refer Zurich Claim Process at More Information or You may visit www.zurich.com.my for the claims process. Zurich shall endeav...
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What currencies am I able to convert my salary to?
Currently users will be able to convert to the local currency in their home country (i.e. Malaysian users will only be able convert to MYR).We plan to offer more flexible currency options in the fu...
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My withdrawal request is rejected, what should I do?
We're sorry that happened. Don't worry, it's usually an easy fix. We suggest you: First, simply try the withdrawal again. Double-check that the bank account you have registered is correct. Make s...
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I have forgotten my 6-digit PIN, how do I reset it?
If you've forgotten your PIN, you can reset it using your registered mobile number or email. To reset a forgotten PIN: Go to your Profile. Select Settings > Change 6-digit PIN. Select 'Forgot PIN...
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Can I connect my account to more than one employer?
Currently, each Paywatch profile can only be linked to one employer. We recognize that many users, especially gig workers, have multiple sources of income. We want to assure you that we are activel...
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How do I make nomination, endorsements or changes to the certificate of takaful?
For any nomination, endorsements or changes request, Kindly raise your request via the Paywatch app under Help Center > Report Issue.