We're sorry that happened. Don't worry, it's usually an easy fix. We suggest you:
- First, simply try the withdrawal again.
- Double-check that the bank account you have registered is correct.
- Make sure your bank isn't undergoing maintenance.
- Avoid making transactions during the Paywatch maintenance window (12:00 AM - 1:00 AM).
If your situation does not match the reasons above, please raise a support ticket in the app by going to Profile > Help Center, then tapping Report Issue. Just choose a category, describe the problem, and our team will get back to you as soon as possible!
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