If you're not receiving the OTP SMS, it could be due to:
- A poor mobile network connection.
- The OTP number being accidentally blocked by your phone.
To resolve this, please ensure stable mobile network or ensure the number 66888 is not blocked or listed as spam under your SMS settings.
If the issue persists, kindly raise a support ticket through the app by following these steps:
- Go to Profile
- Tap on Help Center
- Hit the Report Issue button
- Choose a category and describe your issue
Our support team will get back to you as soon as possible!
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