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Only scan MediPay QR codes using the Paywatch app — the QR codes won't work with your regular phone camera or other banking/e-wallet apps.

If you're overcharged or a mistake is made, the hospital can issue a refund on their end. The amount will be credited back to your balance, and if it was an instalment plan, future deductions for t...

Yes. Even if regular withdrawals are paused during a blackout period, you can still use MediPay to pay medical bills — the amount is simply deducted at your next payment cycle.

The app will show an error if you try to pay more than your available balance, so you won't be able to complete a payment that exceeds it.

Yes. You can choose to spread your bill over 2 months at 0% interest.  The amount is automatically deducted from your future EWA balance each cycle.

MediPay works at IMU Healthcare's partnered branches: the Chiropractic Centre, Medical Clinic, Oral Health Centre, and Chinese Medicine Centre. Each branch has its own dedicated QR code.

After completing your session with IMU doctors, Open the Paywatch app, tap the "P" button, and switch to the MediPay tab. Scan the QR code at the hospital counter, enter the bill amount, and confir...

MediPay lets you pay your medical bills at partnered hospitals — like IMU Healthcare — straight from your Earned Wage Access (EWA) balance, right when you're at the counter. Just scan a QR code usi...

Yes, the clinic reserves the right to modify or cancel any promotion without prior notice.

No, the tests or services included cannot be removed, changed, or substituted for others.