Jae
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Activity overview
Latest activity by Jae-
Jae created an article,
Can the clinic change or cancel a promotion?
Yes, the clinic reserves the right to modify or cancel any promotion without prior notice.
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Jae created an article,
Can I customize the tests or services included in the package?
No, the tests or services included cannot be removed, changed, or substituted for others.
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Jae created an article,
Can I reschedule my appointment?
Yes, you can reschedule your appointment by reaching out to IMU through the app. State your details and they will help you out from there.
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Jae created an article,
Can I transfer my package to someone else or exchange it for cash?
No, all packages are non-transferable, non-refundable (outside the stated cancellation policy), and cannot be exchanged for cash.
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Jae created an article,
Can I cancel and refund my healthcare package?
No, once purchase the package can't be cancelled nor refund.
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Jae created an article,
Do I need to disclose my medical history?
Yes, for select treatments. The clinic is not responsible for adverse reactions if relevant medical history is not disclosed prior to treatment.
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Jae created an article,
Is there an age requirement for treatment?
For select treatments, patients must be 18 or older. Those under 18 must be accompanied by a legal guardian.
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Jae created an article,
Who is eligible for first-time promotions?
Select promotions are valid only for new patients on their first visit, with one offer per person.
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Jae created an article,
Can I request a specific practitioner?
For select promotions, patients are not allowed to request a specific practitioner.
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Jae created an article,
How long is my package valid for?
Healthcare packages purchased through Paywatch are generally valid for 6 months from the date of purchase. Appointments must be booked and completed within this period.