It could be one of the following reasons:
- Your NRIC/ID provided does not match the vehicle detail.
- Your vehicle model is not covered by the insurance/takaful operator.
- Your policy/certificate renewal date is not within the eligibility period
- Your current insurance/takaful policy/certificate has expired, or has already been renewed; or
- There are active claim(s) which are affecting your online application.
For any certificate servicing or claim inquiries, please contact Zurich at:
- Zurich General Takaful Malaysia Berhad
- Level 23A, Mercu 3. No.3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
- Call Centre: 1-300-888-622
- Tell: 603-2019 6000
- Email: callcentre@zurich.com.my
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