Why can't I get my Insurance policy/Takaful policy/certificate?

This may happen for various reason, such as:

1. Your vehicle is rejected by JPJ; or
2. The insurer/takaful operator and/or JPJ services are in maintenance.

Kindly contact the insurer or takaful operator for assistance. Alternatively, register an account on the insurer's or takaful operator's customer portal to view your policy or certificate:

• For Zurich Z-Driver & Z-Driver Takaful - you may register an account on MyZurichLife customer portal to view your comprehensive policy or certificate information. More information here.

For any certificate servicing or claim inquiries, please contact Zurich at:

• Zurich General Takaful Malaysia Berhad
• Level 23A, Mercu 3. No.3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
• Call Centre: 1-300-888-622
• Tell: 603-2019 6000
• Email: callcentre@zurich.com.my