How do I get assistance during an emergency or an accident?

In the event of an accident, please follow these steps:

1. Call the insurer or takaful operator's Assistance. Refer here for contact details.
   
2. The insurer or takaful operator will advise you on which panel workshop or approved repairer to go to and provide car towing assistance if required.
   
3. Gather evidence of the accident, such as:
   • • the time and place,
     • damage to the vehicle, and
     • the other party's vehicle and contact information (if applicable).
4. Lodge a police report within 24 hours of the accident.

For any certificate servicing or claim inquiries, please contact Zurich at:

• Zurich General Takaful Malaysia Berhad
• Level 23A, Mercu 3. No.3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
• Call Centre: 1-300-888-622
• Tell: 603-2019 6000
• Email: callcentre@zurich.com.my